If you need to change your child’s day and/or time for the new term, then its not a problem. All you need to do is pay for the current class they are and fill out the change request form.
Yes. While we understand that your child may not be able to stay in the class you are paying for, this does let us know that you are returning for the next term and secures a space for them.
If we are unable to action your change request, we will get in contact you and proceed through the following process.
Discuss with you all our availability to see if there is another suitable class for you, with a priority request to move as soon as there is availability.
Keep you in your current class, with a priority request to move as soon as there is availability.
In a worse case scenario, we will refund you fully for the term you have paid for and we will aim to get you back into classes as soon as possible.
Change requests are processed after the re-enrolment deadline and we will be able to contact you thereafter.
For our pre-school members who are starting school, the process is as follows:
Pay for the current class you are in for September. While we know you will not be returning to this class, this lets us know you want to return for our next term.
Fill out a change request form for your preferred day/s and time/s in our after-school Novice program. Please feel free to contact us if you are unsure on times of these.