Stuck on what to do? Please dont hesitate to CONTACT US!

To Sign Up For Classes Online

  • Click on either “Pitstone Portal” or “Hemel Hempstead Portal” in the menu bar above for your desired location.
  • If you are new to Sapphire click on  NO, CREATE ACCOUNT / if you are already a member, click on YES. (Your username will be your email address, if you are unsure of your password, you can reset this from here).
  • Once you are logged in you will be able to see the students attached to your account and can add your child if needed by clicking on ADD STUDENT.
  • Once your children are in the system, go to BOOKING and FIND A CLASS. select the day for which you would like to REQUEST A SPACE,
  • ADD TO CART / PROCEED TO CHECK OUT or ADD ANOTHER DAY
  • Our team will then be in contact with you to book a taster session, providing space is available.

Please ensure you select YES for business communications without this you will not be able to receive ANY emails or emergency notifications from our system.

 

To Put Your Credit Card Information In The Customer Portal

  • Click on either “Pitstone Portal” or “Hemel Hempstead Portal” in the menu bar above for your desired location.
  • If you are new to Sapphire click on  NO, CREATE ACCOUNT / if you are already a member, click on YES. (Your username will be your email address, if you are unsure of your password, you can reset this from here).
  • Once you are logged in you you will be able to scroll down to PAYMENTS where you can ADD PAYMENT METHOD to your account.

 

To Make A Payment On Your Account

  • Click on either “Pitstone Portal” or “Hemel Hempstead Portal” in the menu bar above for your desired location.
  • If you are new to Sapphire click on  NO, CREATE ACCOUNT / if you are already a member, click on YES. (Your username will be your email address, if you are unsure of your password, you can reset this from here).
  • Once you are logged in you you will be able to scroll down to PAYMENTS where you can MAKE PAYMENT on your account. (If you have £0.00 outstanding balance, you have no payments overdue).

Download the App

  • Download “The iClassPro App” from your mobile phones app store.
  • Enter the account name for your organisation:
    • for Hemel Hempstead: sapphiregymnasticshemel
    • for Pitstone: sapphiregymnasticspitstone
  • LOG IN with your email address and password to access the app.